Are you looking at taking a short break from your work Or is there an emergency that needs your attention but you are worried about your listings on eBay –should you end them or should you keep them active?
Ending them would mean losing your hard-earned sales history whilst keeping them active would mean receiving orders when you are not best able to complete them as per the given timelines!!
You can manage your time away in your Time Away settings, as well as scheduling how long you’ll be away for. You can choose if you want to pause your sales or allow them to continue. You can also set an automatic response for buyers who contact you through eBay Messages while you’re away.
Do not worry! If you need to take a break from eBay and won’t be able to process your sales as per normal, you can schedule some “time away”.
Are you looking at taking a short break from your work?
OR
is there an emergency that needs your attention but you are worried about your listings on eBay –should you end them or should you keep them active?
Ending them would mean losing your hard-earned sales history whilst keeping them active would mean receiving orders when you are not best able to complete them as per the given timelines!!
You can manage your time away in your Time Away settings, as well as scheduling how long you’ll be away for. You can choose if you want to pause your sales or allow them to continue. You can also set an automatic response for buyers who contact you through eBay Messages while you’re away.
Do not worry!
If you need to take a break from eBay and won’t be able to process your sales as per normal, you can schedule some “time away”.
The new Time Away settings give you new options when planning ahead to take a break from your eBay business or if you have to take an unexpected pause.
1. Unlike its predecessor, Vacation Settings, the Time Away setting is now available to all sellers.
2. With Time Away, you can hide and resurface your listings in almost real-time and reduce any time delay to a minimum which could negatively impact your business.
3. A new scheduling functionality will enable you to plan ahead and prepare well in advance.
*NOTE: It is important to remember to fulfil any prior selling obligations.
4. Estimated delivery dates and dispatch due times will be adjusted when Time Away is scheduled for active listings. This means your buyers will receive realistic estimated delivery dates automatically without you having to manually change the time yourself.
5. Negative feedback related to shipments will automatically be removed when Time Away is turned on, provided you post any items by the updated estimated delivery date. If you need to take time off unexpectedly, you can set your Time Away to start immediately and within a few hours your estimated delivery date will be extended and your listings will be hidden.
The new Time Away settings give you new options when planning ahead to take a break from your eBay business or if you have to take an unexpected pause.
1. Unlike its predecessor, Vacation Settings, the Time Away setting is now available to all sellers.
2. With Time Away, you can hide and resurface your listings in almost real-time and reduce any time delay to a minimum which could negatively impact your business.
3. A new scheduling functionality will enable you to plan ahead and prepare well in advance.
*NOTE: It is important to remember to fulfil any prior selling obligations.
4. Estimated delivery dates and dispatch due times will be adjusted when Time Away is scheduled for active listings. This means your buyers will receive realistic estimated delivery dates automatically without you having to manually change the time yourself.
5. Negative feedback related to shipments will automatically be removed when Time Away is turned on, provided you post any items by the updated estimated delivery date. If you need to take time off unexpectedly, you can set your Time Away to start immediately and within a few hours your estimated delivery date will be extended and your listings will be hidden.
When scheduling your time away, keep the following in mind:
When scheduling your time away, keep the following in mind:
When you allow item sales to continue while you’re away, it’s important to remember the following points:
When you pause item sales, remember the following:
Auction listings: When you pause item sales, buyers will still be able to see and buy your auction-style listings but they’ll see a message at the top of the listing informing them that you’re on Time Away. The estimated delivery date will also be updated in the Shipping and Delivery section.
When you allow item sales to continue while you’re away, it’s important to remember the following points:
When you pause item sales, remember the following:
Auction listings: When you pause item sales, buyers will still be able to see and buy your auction-style listings but they’ll see a message at the top of the listing informing them that you’re on Time Away. The estimated delivery date will also be updated in the Shipping and Delivery section.
You can set up an automatic response for buyers who contact you through eBay Messages during your Time Away.
1. Go to My eBay > Account settings > Time Away settings.
2. Select Automatic response.
3. Select Message when on Time Away.
4. Set a Start date and an End date for your message. Type your message in the Automatic response box.
5. Select Apply.
Once you’ve set up your automatic response, any buyers who contact you will receive a message letting them know when you’re back.
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