Photo Tips

Photo Tips

When a buyer searches for a product although their mind is reading the title, their heart that is judging the photograph. I.e. Good photos are an important aspect that influences the buyer’s purchase decision. 

Not only does a good photograph make the listing stand out amongst the others, but it also increases the chances of converting a “viewer” to a “confirmed buyer”.  A good picture is worth 1000 words and definitely leaves an impact on the minds of buyers. 

When a buyer searches for a product although their mind is reading the title, their heart that is judging the photograph. I.e. Good photos are an important aspect that influences the buyer’s purchase decision. 

Not only does a good photograph make the listing stand out amongst the others, but it also increases the chances of converting a “viewer” to a “confirmed buyer”.  A good picture is worth 1000 words and definitely leaves an impact on the minds of buyers. 

Let’s look at some useful tips for taking great photos

Use A Plain and Clutter-Free Backdrop

You want your buyers to see only the products you are selling and not of everything that is surrounding them, right?  

Then what you need to do is:  Use a plain white or neutral backdrop.

Struggling for white backdrop?

Then simply use a white poster board clipped to a stand and bend it to form a backdrop. 

Do not put additional props around your actual listed product. It is possible that the product may not stand out amongst the props and it can also hamper a buyer’s buying experience. Do not be surprised if the buyer demands that you send them the props along with the item-  simply because they were visible in the photograph which may lead to a confused assumption that the item would come along with the other props too.

Use Evenly Distributed Lighting

Pictures look great when clicked under proper light. Using lighting that causes shades, cloudiness, reflections and unwanted flashes can make the buyer disoriented and disinclined to purchase the item. 

We suggest that you use diffused lighting. This will ensure that the lighting is evenly distributed over the product and will result in better images. 

There are several ways to create diffused lighting:

  • Place a pure white screen, a sheet, gauze, frosted glass, etc. in front of the light source
  • Shine the light away from the item and bounce it off the ceiling or wall
  • Create or buy a lightbox that illuminates your item evenly.

Tips:

  • Turn off the flash and use soft, diffused lighting to prevent shadows
  • Do not add filters to the images – let them be their original colour 

Use a Tripod to keep the Camera Steady

How many times has a selfie resulted in a blurry or shaky image, just because the picture was clicked by hand? 

Blurry and wobbly images raise doubts about the listed item. This in turn results the buyer moving to similar items listed by other sellers.  A tripod helps keep the camera steady to get clear, sharp photos. If you don’t have a tripod, set the camera on a flat surface and use the shutter timer.

Every Angle should be Captured

You want to make sure that the buyer gets complete information about the product. Therefore, you need to make you that every angle of the product is captured in the images.  Capture all angles, details, and blemishes. If your item has flaws, include photos that show them clearly. You can always include important details about your item in the Item Description area of your listing.

Use a Tripod to keep the Camera Steady

How many times has a selfie resulted in a blurry or shaky image, just because the picture was clicked by hand? 

Blurry and wobbly images raise doubts about the listed item. This in turn results the buyer moving to similar items listed by other sellers.  A tripod helps keep the camera steady to get clear, sharp photos. If you don’t have a tripod, set the camera on a flat surface and use the shutter timer.

Add Proper Names to Images

Most of the time, it may happen that an image is saved with the name like “ABC.jpeg” or “123.png

i.e. a name that is not related to the product. And when these images are uploaded the names reflect in the same manner. So you need to name your files such that they reflect the subject matter and important details of the listing. Do include numbering in the file name — this will ensure that you upload pictures in the order that you want them to appear on the listing.

Mobile Photography

The same rules apply to pictures taken with the phone camera: 

  • Set the camera up on a solid object to minimize movement
  • Turn off the flash
  • Shoot against a plain backdrop (white for colored items, solid dark color for white items)
  • Use the camera’s autofocus when possible
  • File size and resolution aren’t an issue with most cameras and cell phone cameras made after 2002, but you should still adjust your camera settings to capture the largest file size possible.

Use A Plain and Clutter-Free Backdrop

You want your buyers to see only the products you are selling and not of everything that is surrounding them, right?  

Then what you need to do is:  Use a plain white or neutral backdrop.

Struggling for white backdrop?

Then simply use a white poster board clipped to a stand and bend it to form a backdrop. 

Do not put additional props around your actual listed product. It is possible that the product may not stand out amongst the props and it can also hamper a buyer’s buying experience. Do not be surprised if the buyer demands that you send them the props along with the item-  simply because they were visible in the photograph which may lead to a confused assumption that the item would come along with the other props too.

Use Evenly Distributed Lighting

Pictures look great when clicked under proper light. Using lighting that causes shades, cloudiness, reflections and unwanted flashes can make the buyer disoriented and disinclined to purchase the item. 

We suggest that you use diffused lighting. This will ensure that the lighting is evenly distributed over the product and will result in better images. 

There are several ways to create diffused lighting:

  • Place a pure white screen, a sheet, gauze, frosted glass, etc. in front of the light source
  • Shine the light away from the item and bounce it off the ceiling or wall
  • Create or buy a lightbox that illuminates your item evenly.

Tips:

  • Turn off the flash and use soft, diffused lighting to prevent shadows
  • Do not add filters to the images – let them be their original colour 

Use a Tripod to keep the Camera Steady

How many times has a selfie resulted in a blurry or shaky image, just because the picture was clicked by hand? 

Blurry and wobbly images raise doubts about the listed item. This in turn results the buyer moving to similar items listed by other sellers.  A tripod helps keep the camera steady to get clear, sharp photos. If you don’t have a tripod, set the camera on a flat surface and use the shutter timer.

Every Angle should be Captured

You want to make sure that the buyer gets complete information about the product. Therefore, you need to make you that every angle of the product is captured in the images.  Capture all angles, details, and blemishes. If your item has flaws, include photos that show them clearly. You can always include important details about your item in the Item Description area of your listing.

Give Details of Measurements

At the time, the captured image may seem larger than the actual product. This may lead the buyer to an assumption that the product would also be of the same size. To avoid this confusion, if the size of your item isn’t clear, place a coin or ruler next to the item to indicate its size — and take another picture. Let the buyer have a clear idea of the actual size of the product. 

Add Proper Names to Images

Most of the time, it may happen that an image is saved with the name like “ABC.jpeg” or “123.png

i.e. a name that is not related to the product. And when these images are uploaded the names reflect in the same manner. So you need to name your files such that they reflect the subject matter and important details of the listing. Do include numbering in the file name — this will ensure that you upload pictures in the order that you want them to appear on the listing.

Mobile Photography

The same rules apply to pictures taken with the phone camera: 

  • Set the camera up on a solid object to minimize movement
  • Turn off the flash
  • Shoot against a plain backdrop (white for colored items, solid dark color for white items)
  • Use the camera’s autofocus when possible
  • File size and resolution aren’t an issue with most cameras and cell phone cameras made after 2002, but you should still adjust your camera settings to capture the largest file size possible.

eBay Picture Policy

1. When you list an item for sale on eBay, you have to include at least one picture.

  • If your item cannot be photographed: for example, you are selling a travel package or repair services, find a picture(s) that represents your offer. Please note: some pictures may be protected by copyright.

 

2. Photos must be at least 500 pixels long on the longest side. 

  • That’s the minimum. To optimize the image for different sizes of screens, try to make it at least 1600 pixels on the long side. Each file size is no larger than 7MB each.

3. Don’t use a catalogue or stock photo if you’re listing an item as used.

  • These kinds of pictures can only be used for new items. Please remember that buyers would prefer to see the actual item rather than a perfect representation of it. 

4. Don’t use added borders.

  • Photos with added borders are not allowed, unless the border is a natural part of the photo, for example, when you take pictures of a square or rectangular item against a neutral backdrop.

5. Don’t use added texts, watermarks or graphic images.

  • Photos with added texts, watermarks or graphic images are not allowed (e.g. “Free shipping!”, “Sale”, etc.), logos or other images. 
  • Instead, use the Item Title, Subtitle and Item Description field to convey such messages.

1. When you list an item for sale on eBay, you have to include at least one picture.

  • If your item cannot be photographed: for example, you are selling a travel package or repair services, find a picture(s) that represents your offer. Please note: some pictures may be protected by copyright.

 

2. Photos must be at least 500 pixels long on the longest side. 

  • That’s the minimum. To optimize the image for different sizes of screens, try to make it at least 1600 pixels on the long side. Each file size is no larger than 7MB each.

3. Don’t use a catalogue or stock photo if you’re listing an item as used.

  • These kinds of pictures can only be used for new items. Please remember that buyers would prefer to see the actual item rather than a perfect representation of it. 

4. Don’t use added borders.

  • Photos with added borders are not allowed, unless the border is a natural part of the photo, for example, when you take pictures of a square or rectangular item against a neutral backdrop.

5. Don’t use added texts, watermarks or graphic images.

  • Photos with added texts, watermarks or graphic images are not allowed (e.g. “Free shipping!”, “Sale”, etc.), logos or other images. 
  • Instead, use the Item Title, Subtitle and Item Description field to convey such messages.

How to add pictures to your listings

For detailed guidelines on how to add photos to the listing, see Guide to Creating Your First eBay Listing

To replace or delete a photo from Seller Hub:

  • Go to the Seller Hub
  • On the Listings tab, select Active
  • Find the listing you are interested in, go to the listing and select Revise your item
  • In the opened window, delete unnecessary photos and upload new ones

Problems when adding photos

If you’re having trouble adding photos, make sure that:

  • You’re using one of the accepted file formats (JPEG, PNG, GIF, TIFF, or BMP); and
  • Each file size is no larger than 7MB each. If you’re copying from a web address, the photo can be 12MB.

How to replace or delete photos

You can adjust or replace photos by going to “Revise your item” from either My eBay or Seller Hub.

  • To replace or delete a photo from My eBay:
  • Go to My eBay
  • Go to the Activity tab > Selling > Active
  • Find the listing you are interested in
  • Go to it and then select Revise your item
  • In the opened window, delete unnecessary photos and upload new ones

To replace a photo uploaded from a web address, you will need a new image URL:

  • To change a gallery photo: 
  • Select the photo you want to use as the gallery photo
  • Move it to the top left position
  • You can change gallery photos for auction listings as long as there are no bids on your item and more than 12 hours left in the auction

We recommend: that if you’re replacing a photo that doesn’t meet our photo requirements, be sure to update your listing with the new URL once you’ve uploaded your photo to the web. Our system won’t be able to find your updated photo if the URL isn’t changed in your listing. If you don’t revise your listing with a new URL, your listing could be canceled.

Other tips that might help:

  • Use the latest version of the Chrome, Firefox, Internet Explorer, or Safari web browsers
  • Clear your browser’s cache
  • Temporarily disabling pop-up blockers
  • Make sure your image hasn’t expired or been archived. eBay stores pictures for 90 days.

How to add pictures to your listings

For detailed guidelines on how to add photos to the listing, see Guide to Creating Your First eBay Listing

To replace or delete a photo from Seller Hub:

  • Go to the Seller Hub
  • On the Listings tab, select Active
  • Find the listing you are interested in, go to the listing and select Revise your item
  • In the opened window, delete unnecessary photos and upload new ones

Problems when adding photos

If you’re having trouble adding photos, make sure that:

  • You’re using one of the accepted file formats (JPEG, PNG, GIF, TIFF, or BMP); and
  • Each file size is no larger than 7MB each. If you’re copying from a web address, the photo can be 12MB.

To replace a photo uploaded from a web address, you will need a new image URL:

  • To change a gallery photo: 
  • Select the photo you want to use as the gallery photo
  • Move it to the top left position
  • You can change gallery photos for auction listings as long as there are no bids on your item and more than 12 hours left in the auction

We recommend: if you’re replacing a photo that doesn’t meet our photo requirements, be sure to update your listing with the new URL once you’ve uploaded your photo to the web. Our system won’t be able to find your updated photo if the URL isn’t changed in your listing. If you don’t revise your listing with a new URL, your listing could be canceled.

How to replace or delete photos

You can adjust or replace photos by going to “Revise your item” from either My eBay or Seller Hub.

  • To replace or delete a photo from My eBay:
  • Go to My eBay
  • Go to the Activity tab > Selling > Active
  • Find the listing you are interested in
  • Go to it and then select Revise your item
  • In the opened window, delete unnecessary photos and upload new ones

Other tips that might help:

  • Use the latest version of the Chrome, Firefox, Internet Explorer, or Safari web browsers
  • Clear your browser’s cache
  • Temporarily disabling pop-up blockers
  • Make sure your image hasn’t expired or been archived. eBay stores pictures for 90 days.