For most items, buyers are required to complete the checkout immediately in order to complete the purchase. However, that may not be the case in situations when
Item is sold via auction
Best offer is accepted by you
Second Chance offer is accepted by the buyer
For most items, buyers are required to complete the checkout immediately in order to complete the purchase. However, that may not be the case in situations when:
Item is sold via auction
Best offer is accepted by you
Second Chance offer is accepted by the buyer
At such times, it is best that you send a payment reminder to your view i.e. by re-sending them the invoice. You may also be required to send an invoice when
The option to send an invoice is available for 30 days from the end of the listing/item being won/offer accepted. Once this duration has passed, you cannot send an invoice to the buyer.
At such times, it is best that you send a payment reminder to your view i.e. by re-sending them the invoice. You may also be required to send an invoice when:
The option to send an invoice is available for 30 days from the end of the listing/item being won/offer accepted. Once this duration has passed, you cannot send an invoice to the buyer.
When a buyer purchases more than one item from you, you can combine their purchases into one invoice. It’ll save your time, and you can offer the buyer a shipping discount.
When a buyer purchases more than one item from you, you can combine their purchases into one invoice. It’ll save your time, and you can offer the buyer a shipping discount.
Find the items you want to combine payments for:
Add shipping charges.
Enter a message to the buyer (optional) and select the payment methods you accept.
Select Send invoice next to one of the items you’d like to include in the invoice.
To preview the invoice, select Preview invoice before sending.
On the next page, all items purchased by that buyer will be displayed. Remove the check from any items you don’t want to include in the invoice.
To send the invoice, select Send invoice.
