Returns can be a big hassle to both you as the seller and to your buyers. In a way, you are both going through a bad transaction experience.
Returns can be a big hassle to both you as the seller and to your buyers. In a way, you are both going through a bad transaction experience.
Sellers can find returns to be quite painful because:
This means that you will want to make sure that your returns are minimized!
Sellers can find returns to be quite painful because:
This means that you will want to make sure that your returns are minimized!
Yes- returns are common in a transaction, be it online or offline. Typically, they occur if an:
Yes- returns are common in a transaction, be it online or offline. Typically, they occur if an:
The Sellers that ensure that their listings fulfill all of the following, tend to have the lowest rates of returns:
A clear description is written about the item.
The Seller is always be ready to help their buyers.
Buyers are provided with tracking details within specific timelines.
Information on the returns policy is clearly set out in the description.
The details of the product are listed clearly and comprehensively.
Buyers’ queries are responded on quickly and comprehensively.
Sizing charts are provided to give sizing details clarity.
The seller listens to buyer feedback to improve their listings.
The listing includes good and clear photos (that are not misleading) including zoomed photos and photos from multiple angles.
Good quality packing, reputable suppliers and reliable logistic providers are used.
The Sellers that ensure that their listings fulfill all of the following, tend to have the lowest rates of returns:
A clear description is written about the item.
The details of the product are listed clearly and comprehensively.
Sizing charts are provided to give sizing details clarity.
The listing includes good and clear photos (that are not misleading) including zoomed photos and photos from multiple angles.
Buyers’ queries are responded on quickly and comprehensively.
The seller listens to buyer feedback to improve their listings.
Good quality packing, reputable suppliers and reliable logistic providers are used.
Buyers are provided with tracking details within specific timelines.
Information on the returns policy is clearly set out in the description.
The Seller is always be ready to help their buyers.
