Please fill in your details in the form
Mandatory documents for exporting through eBay
Further, in Step 7, you will be asked for these documents to create a Payoneer account:
You will also need to keep in mind this link detailing best practices for
Click “Next”
Note: If you do not have PAN, GSTIN or IEC, please click on the symbol next to the respective field to know details.
Please fill in your details in the form
Mandatory documents for exporting through eBay
Further, in Step 7, you will be asked for these documents to create a Payoneer account:
You will also need to keep in mind this link detailing best practices for
Click “Next”
Note: If you do not have PAN, GSTIN or IEC, please click on the symbol next to the respective field to know details.
Once you have filled in your contact and business information, it’s time to create your eBay business account.
Once you have filled in your contact and business information, it’s time to create your eBay business account.
Now that your eBay account has been created, it’s time to set up your selling account and your Payoneer account. If you don’t have an existing Payoneer account, we’ve listed the steps to obtain a Payoneer account below. Keep reading.
Note: In case you drop off at any page, follow these steps:
First, you need to connect your eBay account to a Payoneer account. After clicking on the “Get Started” button, you will be redirected to the next page to verify your phone number.
On the next page, you will need to either:
Link your existing Payoneer account with your eBay account by clicking on “Yes, sign in”
OR
Create a new Payoneer account to link with your eBay account by clicking on “No, create one”
(Skip this step if you have an existing Payoneer account)
(Note that this information needs to match with your eBay registration information).
You will also need to keep in mind this link detailing best practices for
Now that your eBay account has been created, it’s time to set up your selling account and your Payoneer account. If you don’t have an existing Payoneer account, we’ve listed the steps to obtain a Payoneer account below. Keep reading.
Note: In case you drop off at any page, follow these steps:
First, you need to connect your eBay account to a Payoneer account. After clicking on the “Get Started” button, you will be redirected to the next page to verify your phone number.
On the next page, you will need to either:
Link your existing Payoneer account with your eBay account by clicking on “Yes, sign in”
OR
Create a new Payoneer account to link with your eBay account by clicking on “No, create one”
(Skip this step if you have an existing Payoneer account)
(Note that this information needs to match with your eBay registration information).
You will also need to keep in mind this link detailing best practices for
Now it’s time to get your eBay and Payoneer profiles synced.
Now it’s time to get your eBay and Payoneer profiles synced.
Please note that card details are confidential. No employee from eBay or its authorized service provider will ever ask for these details. Do not disclose your card details to anyone for security purposes.
In the same step, you will now need to add your tax (GSTIN) and IEC information.
Please note that card details are confidential. No employee from eBay or its authorized service provider will ever ask for these details. Do not disclose your card details to anyone for security purposes.
In the same step, you will now need to add your tax (GSTIN) and IEC information.
Once your registration information has been submitted, you need to now complete the Payoneer document verification. You will be notified by Payoneer about this process through an email on the email address you have provided.
Keep a track of your Payoneer account for updates/notifications from Payoneer, so that you do not miss on important action points.
You will also need to keep in mind this link detailing best practices for
Once your registration information has been submitted, you need to now complete the Payoneer document verification. You will be notified by Payoneer about this process through an email on the email address you have provided.
Keep a track of your Payoneer account for updates/notifications from Payoneer, so that you do not miss on important action points.
You will also need to keep in mind this link detailing best practices for
Payoneer Know Your Customer (“KYC”) Document Hygiene Checklist
The second last step of eBay seller registration process is to complete the Payoneer document verification. However, at times this process may get delayed due to various factors.
Here are some best practices that you should follow to ensure a hassle-free verification process.
When submitting a proof of identity:
Good practice:
Make sure the PAN card/passport is in the authorized representative’s name only
While submitting Aadhaar , make sure the front and the back side of the card is printed on the same page
Always submit a colour copy of the original document wherein the details are clearly legible
If the identity proof has an expiration date, it should be clearly displayed
While uploading – the selfie image, make sure – authorized representative’s face is clearly visible holding the proof of identity in one hand and the other hand should hold a handwritten piece of paper containing the current date in the MM/DD/YYYY format
Always use a flat color background (e.g. a white wall) for better image clarity
Please avoid:
Submitting photocopy or scanned or digital copy of the ID
Cropping the edges and submitting unclear/blurry/low quality images
Keeping the flash on or covering the information while taking photos using mobile phones
Submitting expired/cut/torn documents
When submitting a proof of address:
Good practice:
Make sure the bank statement and utility bill is of the authorized representative
Authorized representative’s address details match the bank statement
Submit bank statement/utility bill i.e. of the last 3 months containing the owner’s name and the exact address used when registering on Payoneer
Bank statement should be in PDF format only and of the complete month
In case of collecting the bank statement printout directly from bank then the scanned PDF copy should be duly signed and stamped by the bank
In case the bank clarifies on any difference in information, provide the bank’s clarification letter written on the bank’s letter head duly stamped and signed
Rental agreement needs to contain the owner’s name and exact address used when registering to Payoneer, containing the rental period
Please avoid:
Submitting bank statement of company or business
Uploading a password protected bank statement pdf
Submitting documents that have a different address other than the address used when registering on Payoneer
Rental agreements, lease agreement, leave and license agreement older than 11 months
Providing copy of bank passbooks or cancelled cheques as proof of address
Submitting expired/cut/torn/unclear documents
Please keep in mind:
Acceptable formats in high-resolution include:
– JPEG | PNG | PDF
Ensure each document is under 3MB
Still have doubts on Payoneer KYC documentation?
Click here to read the frequently asked questions. The Verification Center within your Payoneer Account will let you know the account status as well as the pending document requirements.
Connect with the Payoneer customer care team in case you need further assistance.
