Payment Holds

Payment Holds

We know it’s important that you receive your money as quickly as possible. However, we may sometimes need to put a hold on your funds due to your selling history or performance, or to address disputes. This helps us keep eBay a safe marketplace for buyers and sellers.

We know it’s important that you receive your money as quickly as possible. However, we may sometimes need to put a hold on your funds due to your selling history or performance, or to address disputes. This helps us keep eBay a safe marketplace for buyers and sellers.

When can you expect to get paid?

The most important thing you can do to get paid faster is to ship the same day your buyer pays and follow good shipping practices. You should encourage your buyers to leave feedback only after they receive the item. This helps us estimate the delivery dates more accurately, and feedback left before the item is received may result in a delay.

Payment holds for established sellers

To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations, we sometimes place a hold on funds, for example, if there’s an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or suspended, if you owe eBay money, or if you’re a new or infrequent seller. If we placed a hold on your funds, we’ll notify you by email and, depending on the reason, may request additional information from you to help resolve the issue.

When can you expect to get paid?

The most important thing you can do to get paid faster is to ship the same day your buyer pays and follow good shipping practices. Yo