To increase your chances of making a sale, you’ll usually want as many potential buyers as possible. However, we understand that there may be certain types of buyers you don’t want to do business with. To manage who can buy from you, you can use our Buyer Requirements feature.
eBay offers you various options that you can use to manage/filter who can buy from you. You can manage these settings in your “Buyer Requirements” menu.
Buyers affected by your requirements can still see your listings, but they won’t be able to bid on or buy your items.
You can set Buyer Requirements to exclude buyers who:
To increase your chances of making a sale, you’ll usually want as many potential buyers as possible. However, we understand that there may be certain types of buyers you don’t want to do business with. To manage who can buy from you, you can use our Buyer Requirements feature.
eBay offers you various options that you can use to manage/filter who can buy from you. You can manage these settings in your “Buyer Requirements” menu.
Buyers affected by your requirements can still see your listings, but they won’t be able to bid on or buy your items.
You can set Buyer Requirements to exclude buyers who:
If there are certain shipping locations that you would not want to be shipping to, you can exclude these locations by using the “Exclude Shipping Locations” page. This feature is also available in the “Sell Your Item” form that you complete during the listing process.
You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page. When you apply your shipping exclusions, we’ll block buyers whose primary shipping address is in a location you don’t ship to. You can change this setting in the Buyer Management section of your selling preferences.
If there are certain shipping locations that you would not want to be shipping to, you can exclude these locations by using the “Exclude Shipping Locations” page. This feature is also available in the “Sell Your Item” form that you complete during the listing process.
You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page. When you apply your shipping exclusions, we’ll block buyers whose primary shipping address is in a location you don’t ship to. You can change this setting in the Buyer Management section of your selling preferences.
Here’s how to set up your Buyer Requirements:
1. Go to Buyer Management
2. Decide which requirements you’d like to apply to your listings, and enter any details requested
3. To have the settings apply to all active and future listings, select Apply Above Settings to Active and Future Listings. Otherwise, your settings will apply only to future listings
4. By default, blocked buyers are still able to contact you about your listings. If you don’t want buyers blocked by your requirements to contact you, select Don’t Allow Blocked Buyers to Contact you in Site Preferences (they may still be able to get in touch with you if it’s about an existing transaction)
5. Then select Submit
Here’s how to set up your Buyer Requirements:
1. Go to Buyer Management
2. Decide which requirements you’d like to apply to your listings, and enter any details requested
3. To have the settings apply to all active and future listings, select Apply Above Settings to Active and Future Listings. Otherwise, your settings will apply only to future listings
4. By default, blocked buyers are still able to contact you about your listings. If you don’t want buyers blocked by your requirements to contact you, select Don’t Allow Blocked Buyers to Contact you in Site Preferences (they may still be able to get in touch with you if it’s about an existing transaction)
5. Then select Submit
Your Buyer Requirements Activity Log includes who you blocked, the date they were blocked, and which requirement caused them to be blocked.
Tip: Even after setting up Buyer Requirements, you can still allow individual buyers who fall into these categories to buy from you by placing them on your exemption list.
Your Buyer Requirements Activity Log includes who you blocked, the date they were blocked, and which requirement caused them to be blocked.
Tip: Even after setting up Buyer Requirements, you can still allow individual buyers who fall into these categories to buy from you by placing them on your exemption list.
To exempt particular buyers from your requirements, you can add their username to your Buyer Requirements Exemption List.
To exempt particular buyers from your requirements, you can add their username to your Buyer Requirements Exemption List.