STEP 1
Get notified
We’ll let you know when a return is requested
STEP 2
Track the Return
Follow its progress on My eBay or Seller Hub
STEP 3
Complete the Return
Issue a refund, replacement, or exchange
STEP 1
Get notified
We’ll let you know when a return is requested
STEP 2
Track the Return
Follow its progress on My eBay or Seller Hub
STEP 3
Complete the Return
Issue a refund, replacement, or exchange
We strive to deliver a returns experience that is consistent and competitive with a modern marketplace. Our five return policy options help streamline the returns experience for our buyers. You may choose to offer any of the following:
No returns accepted
30-day buyer-paid returns
30-day free returns
60-day buyer-paid returns
60-day free returns
We strive to deliver a returns experience that is consistent and competitive with a modern marketplace. Our five return policy options help streamline the returns experience for our buyers. You may choose to offer any of the following:
Buyers are always looking for sellers who offer free shipping and free returns.
Did you know that “Free Returns” is one of the filters chosen by the buyers when they are refining their search results? – Adopt the policy that gives you more conversion.
